Privacy Policy

Your privacy is important to us

PRIVACY POLICY

This privacy policy applies to all Users who access the Platform and are therefore required to read and understand the Policy before submitting any Personal Information (defined hereinafter). This privacy policy governs your use of the application of 'GyaanE', www.gyaane.co.in('Website') and the other associated applications, products, Website and services managed by the Company. By submitting Personal Information, you are consenting to the use and processing of such information in accordance with this Policy.

Third party Website may place their own cookies or other files on the Users' computer, collect data or solicit personal information from the Users, for which GyaanE is not responsible or liable. Accordingly, GyaanE does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such Website, nor does GyaanE guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such Website/Applications.

The inclusion or exclusion does not imply any endorsement by GyaanE of the Website, the Website's provider, or the information on the Website/Application. GyaanE encourages the User to read the privacy policies of each such Website/Application and the User understands that it is solely such a third party who is responsible to the User in this regard.

GyaanE has taken reasonable precautions as per applicable Indian law and implemented industry standards to treat Personal Information as confidential and to protect it from unauthorized access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information. We will not use or share your information with anyone except as described in this Privacy Policy. Each time you use our Service you are accepting the practices described in this Privacy Policy at that time.

USAGE AND RETENTION OF INFORMATION

We obtain the information you provide when you access and register on the Application or Website. When you register with us, you generally provide (a) your name, profile picture, age, email address, location, phone number, password and your educational interests; (b) information you provide us when you contact us for help; (c) information you enter into our system when using the Application/Website, such as sharing feedback comments.

The said information collected from the users could be categorized as "Personal Information", "Sensitive Personal Information" and "Associated Information". Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the "Data Protection Rules")) shall collectively be referred to as 'Information' in this Policy.

We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will use your personal information to provide, analyze, administer and improve our services, to provide you with a personalized experience on our Website/Application (especially, by offering you services that is best suited for you), to contact you about your account and our services, to provide you customer service, to provide you with personalized marketing and to detect, prevent, mitigate and investigate fraudulent or illegal activities.

We further use your personal information to determine your general geographic location, provide localized courses and classes, provide you with customized and personalized study material, recommendations, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests and enforcing our terms and communicate with you concerning our service (for example by email, push notifications, text messaging, and online messaging channels), so that we can send you details about new features and content available on the Website/Application, special offers, promotional announcements, surveys, and to assist you with operational requests such as password reset requests.

COOKIES

We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.

SHARING AND DISCLOSING PERSONAL INFORMATION

We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. We engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyse and enhance data, and to process and administer consumer surveys.

In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services. We shall use Your Personal Information to ensure services with respect to the Platform are presented to You in the most effective manner, to secure the Platform and make improvements, to carry out our obligations to You, and to communicate with You.

The said communication can either be by calls, text or emails and for purposes which include transactional, service, or promotional calls or messages. If at any time You wish to not receive any communication from our end You can opt-out of the same by writing to us.

INFORMATION SECURITY

We do not sell, transfer or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your Information is one of our most important assets.

We store and process your personal information on computers located in India that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Information being transferred or used in this way, please do not use this Website/Application.

Under no circumstances, we rent, trade, transfer or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: www.gyaane.co.in
Phone: +91 92891 35350